If you have installed software for open file management, you can configure it through the Open File tab in Agent Settings.
Open Transaction Manager (OTMTM) and Open File Manager (OFMTM) are only available to Agent versions 6.6x and below
Agent versions 6.7 and above use Windows Volume Shadow Copy Service (VSS)
You can install OTM after an initial Agent installation by running the Agent installation again, and choosing "Modify" to add or remove software components. When you are prompted, choose the OTM feature.
Note: You must NEVER install both OTM and OFM on the same system. Installing both OTM and OFM is not recommended or supported.
Under Agent Settings, click the Open File tab, and select a product description that resembles what you have installed (e.g., None or OTM).
Licenses: OFM and OTM licenses are kept and distributed by the Vault through a quota system. They are activated when requested by a registered Agent.
OFM Features
Typically used on large servers
Separate install; configured through its own GUI
Has dynamic cache and its own log files
Displays its cache as a file; can select drives to cache; can release cache before end of backup
Can run concurrent, multiple backups
OTM Features
Typically used on small to medium-sized servers
Configured and installed through the Agent
Uses a single cache, with pre-allocated maximum size; caches all drives
Logs to the Agent backup log
Only allows one backup at a time
Releases cached data at end of backup
Note: Product installation directories (plus any anti-virus directories) MUST be excluded from open file protection. Do not back these up through file-locking management utilities.